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Sole Importer and Exclusive Distributor of Kestrel Products in Australia
Sole Importer and Exclusive Distributor of Kestrel Products in Australia

Warranty

Kestrel Meters Manufacturer's Warranty

All Kestrel Pocket Weather Meters are made in the USA and covered by a 5-year warranty against manufacturing defects. Additionally, every single Kestrel manufactured is calibrated for every single value, either directly against NIST-traceable standards or against an intermediary standard that is calibrated daily. Every unit is shipped with a FREE Certificate of Conformity that states what calibrations were performed, and the certified performance specifications.

For more information on Calibrations, Certifications and Service, as well as the Nielsen-Kellerman's Customer Care Program, please visit NK's complete warranty and customer care page here. 

Kestrel AU

All meters purchased in Australia/NZ will have an authorized C-tick on the unit.  These units will be supported under the manufacturer warranty, under the stated manufacturer guidelines for 5 years.  Please feel free to contact us directly:

By Phone
(Questions & Sales)

+61 (03) 9417 1425

By Mail
Kestrel AU
57 Mary St
Hawthorn, Victoria 3122 Australia

By Email
Info@KestrelMeters.com.au

Support and FAQ
Click here to launch UserVoice

 

 

KESTREL AU  Warranty

  • Meters - 5 Years
  • Impeller - 1 year
Nielsen-Kellermanm (NK), USA manufacturer of Kestrel Meters, does not believe in "disposable electronics." Kestrel Meters are designed for years of performance in tough conditions. Nielsen-Kellerman guarantees every product to be free of defects in materials and workmanship for a period of FIVE YEARS from date of manufacture, date of manufacture is traceable through your devices serial number. If you purchased your product here in Australia, or in New Zealand, KESTREL AU will repair or replace any defective product or part when notified within the warranty period, and will return the product shipped at no charge. If your meter is not a C-tick meter, we can not help you.  The following issues do not result from a manufacturing defect and are not covered under this warranty:
  • Damage due to improper use or neglect (including corrosion)
  • Impact damage
  • Modifications or attempted repairs by someone other than an authorized NK repair agent
  • Impeller failure not caused by a manufacturing defect
  • Normal wear from use of the product
  • Failed batteries
  • Re-calibration beyond 30 days from your date of purchase

Okay, time for the unavoidable legalese: Except as otherwise provided herein, no other warranties, expressed or implied, are made with respect to these products, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose. Nielsen-Kellerman assumes no liability for any damages, losses, or expenses resulting directly or indirectly from product use.